Thank you for shopping at CaGarden. We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we’re here to help.

Returns

You may return most new, unopened items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in its original condition, and in the original packaging.
  • Proof of purchase is required.

Final sale items are not eligible for return.

Return Shipping

We offer free return shipping on all eligible items. Once your return request is approved, we will email you a prepaid return shipping label.

There are no restocking fees.

Refunds

After we receive and inspect your returned item, we will notify you about the status of your refund.

If your return is approved:

  • A refund will be issued to your original payment method.
  • Please allow 3–5 business days for the refund to appear, depending on your bank or credit card provider.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us immediately with your order number and photos of the item at Contact@CaGarden.com. We will arrange a prompt replacement or refund.

Exchanges

We do not offer direct exchanges. If you need a different product, please return your original purchase for a refund and place a new order.

Contact Us

If you have any questions about your return or refund, please contact us: